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FairReplay Viewer Troubleshooting

I can’t connect to recorder

  1. Ping in both ways

If you can ping one way and not the other, turn off all firewall protection to allow devices to communicate

If you cannot ping at all, check cables and connections between devices.

  1. Add recorder address manually into viewer.

In somecases it can be solved by adding IP address to Viewer manually.

Viewer does not want to start